Report a Claim

If you have and accident or a property claim, take photos of the damage, do not throw anything away and do whatever possible to prevent further damage. Preserve all video evidence if it is available and get names and contact information from any witnesses at the site. Have the person in charge fill out an Accident/Incident report and submit the report to the MSPLIP claims department as soon as possible. In the event of an auto or bus accident, call 911 if necessary and contact the police department to file an accident report. DO NOT admit fault or liability and submit the claim info to the claims department as soon as possible. Please submit claims to Vicki Chapman at vchapman@paynewest.com, or call 406-457-4523.

Request a Certificate or Make Property/Vehicle Changes

If you need to request a certificate of insurance to be sent to an organization, please forward this request to Brandy Garber at bgarber@paynewest.com, or if your district is serviced by a local PayneWest agent, send the change request to that agent. You will need to provide the full name and address of the organization requesting the certificate, the date of the event, the type of the event, and whether the organization needs to be listed as an additional insured on the certificate.

If you need to make any additions or deletions to your property schedule or make vehicle/driver changes, please forward this request to Brandy Garber at bgarber@paynewest.com, or if your district is serviced by a local PayneWest agent, send the change request to that agent.

If you have any other insurance related questions or if you would like to request a quote, please contact any of us and we will be happy to assist you in whatever way we can.